The management is phenomenal, the place is extremely beautiful and well managed. Hands down, this is my favorite hotel in Alain and every time I come here I am treated as a family member. This is my home in Alain.
Reviewed by Ahmad A a TripAdvisor traveler Canada 16th February 2019
"Very nice hotel"
Very nice hotel, excellent service and wonderful staff. Special thanks to Mr. Sayed for his kind cooperation and gentle handling.
I would highly recommend this hotel and would be my first choice on future visits
Reviewed by AhmadA a TripAdvisor traveler 16th February 2019
We have a wonderful experience here! Staff were all friendly and very accomodating! And also they upgraded our room from classic to premium as birthday gift! Awesome place and stay! Surely we will come back!
Reviewed by Trail a TripAdvisor traveler United Arab Emirates 15th February 2019
"Back in Al Ain"
Had a great stay in the rotan hotel in Al Ain. People are very professional and friendly. I stayed in the fall wing which was very nice. Very modern rooms and very clean. Nice pool which was not busy at all so nice to relax.
Reviewed by Ge W a TripAdvisor traveler United Arab Emirates 14th February 2019
The staff are very friendly and courteous - we received a wrong key type at checking and the staff quickly upgraded us without hassle. This was my second time returning to the property and will continue to do so!
Reviewed by Cat a TripAdvisor traveler Caribbean 12th February 2019
Perfect and responsible staffLooby so soPool and hotel environment was greatSo quite place and good for enjoying books beside pool :)Value doesnt meet your expectation , may need aome adjusted price
Reviewed by Meshamshiri a TripAdvisor traveler Iran 4th February 2019
"Not bad but could do better"
Comfy and spacious room but with a view on a dusty dome. No welcome amenities at the arrival like a little plate of fruits or cakes...No separate shower stall in the bathroom. Thick smoke from the kitchen in the garden/swimming pool. Water of the swimming pool too warm (31 °). Noise from the reception hall below my room (1sr night ). Good gym well equipped , prices at the restaurants are outrageous
Reviewed by JELMO a TripAdvisor traveler Paris 3rd February 2019
is real 5 star hotel with beautiful stuff any time i back to al ain i will stay in rotana hotel again also in bar have beautiful live music also hotel is middle of al ain city very handy to every where
Reviewed by Mobile a TripAdvisor traveler Australia 3rd February 2019
"Business stay for 6 days"
Most aspects were excellent as usual but the main restaurant buffet dinner (and breakfast) was not as good as that offered by equivalent other hotels. Better not to book a package with dinner but to use other outlets instead.
Reviewed by Businesstrip a TripAdvisor traveler United Kingdom 2nd February 2019
I am a regular customer to Rotana in the MENA, and I enjoy the facility of Rotana groups with hotels everywhere that helps me to get my work done in a cozy comfort environment. variety of products are well design, however, I still like good surprises.
Reviewed by Coastal a TripAdvisor traveler Egypt 28th January 2019
Good Good: Schoon, aardige mensen en goede kamer.
Ge Netherlands 13th February 2019. Source: Booking.com
The best hotel in Al Ain by far
Sven Behnsen 13th February 2019. Source: Google
Dejligt hotel med god service 👌
Ole Lybcke 13th February 2019. Source: Google
رائعة جدا Good: طاقم الاستقبال شخص فلبيني اعتقد اسمه جوي كان متميز ونصيحته كانت ممتازة بتحويل الحجز من الغرف الى الفيلا الخارجية وبفرق بسيط جدا لايتجاوز ٣٠٠ درهم
Thamer0001 Saudi Arabia 12th February 2019. Source: Booking.com
Trader Vic's buzzing and friendly service.
John Felix 12th February 2019. Source: Google
Very comfortable and great food. Good: Nice comfortable room near a quiet swimming pool. The food at the two restaurants we tried was excellent and the buffet breakfast good. The best hotel we have been to in the region that we have visited so far and we hope to return.
Bad: We expected a room with a balcony but got a ground floor room which was quite dark, however, it was quiet and comfortable.
Kyrra Norway 11th February 2019. Source: Booking.com
Mohammad Adnan 11th February 2019. Source: Google
Excellent Good: نظافة و هدؤ الغرفة بالمبنى الجديد
Bad: كل شي حلو 😃
%u062d%u0633%u0646 Oman 10th February 2019. Source: Booking.com
مكان جميل وموقع استراتيجي Good: نعم لقد استمتعت بالافطار والمكان كان راقي جدا
Bad: لا شي
مصطفى Saudi Arabia 9th February 2019. Source: Booking.com
جيد عجبني نظيف ومعاملة جيدة
ابوسليمان احمد 8th February 2019. Source: Google
Good Good: Staff are helpful
Bad: I stayed on falaj suites and no chance to go to the lobby coz its far, staff does not accept to bring my order to my room as per hotel rules!!
H United Arab Emirates 7th February 2019. Source: Booking.com
مكان جميل جدا لاسترخاء Good: كل شي جميل جدا وخصوصا حوض السباحة والموظفين بشوشين ومتعاونين
Bad: حجزت غرفه ووصلت الساعة ١١ صباحا ولم تكن جاهزة ودفعت مبلغ إضافي لكون حجزت غرفه مع صالة
Musabah Oman 7th February 2019. Source: Booking.com
Generally it was good and recommended. Good: room was very good and quite. beds were comfortable
Bad: There was a bad smell in one of the rooms. There was a small leakage on bathroom toilet.
Abdulla United Arab Emirates 7th February 2019. Source: Booking.com
Traveler (Business) 7th February 2019. Source: Hotels.com
One of the best hotels we’ve ever been too. We stayed there a few years ago; we were a huge group. We arrived and checked in on time but the rooms were not yet ready. They gave all of us complimentary drinks from the coffee shop and we also got upgraded to a studio-type room. Breakfast was great too!
Maria Cristina Cubacub 6th February 2019. Source: Google
روتانا روعة الإقامة يجب أن يقل السعر بشك مرضي في كل شئ لنتمكن أن نأتي إليكم حين يكون الدفع مننا شخصيا . في كل المرات كانت تدفع الدائرة، يقل السعر أو أن يكون هناك خصم للزبائن المعتادين على مداومة الإقامة في روتانا. يعني هذا الرجوع لعدد المرات التي أقام فيها في أي فرع من روتانا
RRRRR Mahasin Abdul Rahim (Solo), Sudan 14th February 2019
Back in Al Ain Had a great stay in the rotan hotel in Al Ain. People are very professional and friendly. I stayed in the fall wing which was very nice. Very modern rooms and very clean. Nice pool which was not busy at all so nice to relax.
RRRRR Gerardus Waardijk (Solo), Netherlands 14th February 2019
Continued Returns The staff are very friendly and courteous - we received a wrong key type at checking and the staff quickly upgraded us without hassle. This was my second time returning to the property and will continue to do so!
RRRRR Christian Toczko (Couple), United States 12th February 2019
شكر وتقدير اتقدم بخالص الشكر والتقدير لجميع العاملين والموظفين بالفندق على الاهتمام وكل شي جميل وان شاء الله تكون الزيارات القادمه لدى الفندق لما لمسته لديهم من رعايه واهتمام والشكر موصول للجميه والسلام عليكم ورحمه الله وبركاته
RRRRR Jaman Abdullah Al Dosari (Solo), Saudi Arabia 11th February 2019
اقامة و حسُن استقبال وحجم الغرفة بريميوم اقامة و حسُن استقبال وحجم الغرفة بريميومومواقف السيارات متوفرة. حجم اللوبي سواء في المبنى السابق والجديد اعجبني.اطلالة غرفتي ١٦٧ على مسبح حديقة الفندق ليش لازم اكتب ٢٠٠ حرف يمكن ماعندي كلام اقولة
RRRRR Hasan Al Alawi (Solo), Oman 11th February 2019
Good Perfect and responsible staffLooby so soPool and hotel environment was greatSo quite place and good for enjoying books beside pool :)Value doesnt meet your expectation , may need aome adjusted price
RRRRR Mohamed Shamshiri (Couple), Iran 4th February 2019
FRANCIS GHIASSI is real 5 star hotel with beautiful stuff any time i back to al ain i will stay in rotana hotel again also in bar have beautiful live music also hotel is middle of al ain city very handy to every where
RRRRR Francis Ghiassi (Business), New Zealand 3rd February 2019
Business stay for 6 days Most aspects were excellent as usual but the main restaurant buffet dinner (and breakfast) was not as good as that offered by equivalent other hotels. Better not to book a package with dinner but to use other outlets instead.
RRRRR Stephen Arkle (Business), United Kingdom 3rd February 2019
تجربه جميله استمتعت في الاقامه تجربه رائعه مريحهالغرف واسعهموظفي الفندق رائعينكانوا في الخدمه معظم الوقتاللوبي واسع ومريحالخدمات والمرافقاقامتي كانت مع الافطاراستمتعت بالإفطار كان بوفيه متنوعغرفتي مطله على المدينة
RRRRR Hamed Alshaqsi (Solo), Oman 1st February 2019
Great hotel A luxary hotel with great service. We bad no issues. Very good food at the buffe restaurant. Nice pool area with great service. All employes we met, was very friendly and helpfull. If you are planning to stay in Al Ain, I recomend this hotel.
RRRRR Andre Donald Chute (Couple), Norway 25th January 2019
sehr gut Al Ain Rotana Hotel war die richtige Wahl für unseren Kurztrip. Wir haben uns sehr wohl gefühlt.Ein Dankeschön an alle Mitarbeiter. Die Lage des Hotel war perfekt für unsere Ausflüge z.Bsp. nach Abu Dhabi und in den Oman.
RRRRR Volkmar Jahns (Solo), Germany 20th January 2019
Al Ain Rotana Stayed here many times before and never let me down! Absolutely love this hotel and wouldn’t stay anywhere else in Al Ain! Location is fantastic and the employees are extremely friendly and helpful. They truly make your stay more enjoyable!
RRRRR Georgina Roberts (Solo), United Kingdom 20th January 2019
عدم الاهتمام الفندق جميل من أوائل الافتتاح وانه اسكنه من 2002 والفندق بالنسبة اليه ممتاز بس هذا الشي اللي حصل معاي خلاني امشي والفندق اعرفه عدل فيه سينما وباريس غاليري ومكانه قريب من كل شي عكس روتانا هيلي بس هيلي أفضل الحين عندي من حيث المواقف والحركة والدخول والخروج من الفندق
RRRRR Yaser Alfaresi (Solo), Kuwait 17th January 2019
Amazing Room One of the best hotel rooms i have been to in Abu Dhabi with no Doubt.The suite was great. The furniture set up was very modern and different the Staff were very welcoming and check in and check out were very smooth
RRRRR Maya Tawil (Solo), Lebanon 15th January 2019
Best Hotel in Al Ain If you are looking for a great hotel in Al Ain, this is it! Nice rooms and restaurants and very professional staff. The location is just perfect, close to everything Jahili Fort, Al Ain Zoo, all the Malls, Jebel Hafeet, and Al Ain Equestrian Shootind and Golf Club.
RRRRR Stefan Berg (Solo), Sweden 14th January 2019