Al Marwa RayhaanRRRRR
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"Excellent"

Excellent location. Very friendly and cooperative staff. Specially Muhammad Irfan from guest services and cleaner Handari. The valet parking was reasonably priced as compared to other hotels nearby. Would definitely stay again.

Reviewed by Muhammad Saleem N a TripAdvisor traveler 20th April 2019
"Had Umrah and stayed in Rotana"

Strategic location and pleasant accommodation. Looking forward to return and spend more times in Rotana. Overall is a good place to stay with family or couples for all reasons. Have fun and enjoy your trip.

Reviewed by Go a TripAdvisor traveler
Malaysia 18th April 2019
"Felt like home"

The hotel service is excellent. Breakfast includes dishes for all visitors from different parts of the world. Really liked the Pakistani style paratha. The restaurant staff was efficient and very responsive.

Reviewed by Maps a TripAdvisor traveler
Pakistan 17th April 2019
"Very nice"

Very nice, clean. Good location. Friendly staff. The laundry is overpriced but other than that a very nice relaxed and family accommodating atmosphere. Naba at reception was very helpful. Very enjoyable experience.

Reviewed by Getaway a TripAdvisor traveler
United Kingdom 17th April 2019
"Best place best people welcoming staff very close to the haram every ready on your plate"

Best place best people welcoming staff very close to the haram every ready on your plate Never had a chance to complain Alhumdulillah was given early check in without any hassle and most amazing was the staff always smiling and welcoming

Reviewed by Voyage a TripAdvisor traveler 15th April 2019
"Excellent"

Excellent, clean, lovely view and location. Hanif and mauzzam were very helpful when cleaning my room with 4 kids mess. Hoovered and did it very politely without any attitude etc. Breakfast was great. Would definitely go there again

Reviewed by Happiness a TripAdvisor traveler 14th April 2019
"Family umroh experience with perfect hotel"

Family umroh experience with 3 kids was perfect, location very close to haram, all service from hotel was fast, the choice of breakfast also good, and cleanlines also perfect. With 4 bed still have some space. Perfect.

Reviewed by Pioneer a TripAdvisor traveler 12th April 2019
"Wonderful service close to Haram"

Wonderful service. Close to haram. Excellent environment. Restaurants available with international cusines. Big shopping market at lower levels. All options available when it comes to market or food outside.

Reviewed by Muhammadpervaizmoiz a TripAdvisor traveler
United Arab Emirates 10th April 2019
"Short visit to Makkah"

A very convenient place to stay, excellent location to drop from Car and take ride at all time to any location. Staff are very helpful and have good knowledge of the area. I had issue to take ride to airport as the car I had arranged did not show up in time, They help me arrange a ride with the least of the problem.

Reviewed by Journey a TripAdvisor traveler 9th April 2019
"Great experience"

Amazing hotel experience. Very professional staff. Helped us in every way. Thanks and will be recommended to everyone specially families. Beautiful rooms and easy access to Haram. Room service guy Mr Mohd. Hosny was very helpful and humble.

Reviewed by Inspire a TripAdvisor traveler 7th April 2019
3.55

OK
Good: location and food.
Bad: reception attitude is extremely rude. My family had to stay in the reception until i join them in order to let them enter the rooms because they don't have the credit card i used for booking , this is unpleasant experience and i will never book in this hotel again.


Shery123 Egypt
20th April 2019. Source: Booking.com
5

To be honest, the location is very close to the holy mosque and 5 minutes from the squares and also the hotel's elevators are connected to the towers and other hotels which means that when you go down there are floors with restaurants, services and shopping. The staff are very nice and friendly.


Fahad Joman
20th April 2019. Source: Google
4

فندق جميل ومتميز بإطلالته المباشرة على الحرم والكعبة المشرفة .. كما يتميز بديكوراته وأثاثه الحديث .. ويتميز بوجود مواقف سيارات محدودة للنزلاء حسب الإمكانية .. يوجد به مصلى ومطاعم تقدم وجبات شرقية وغربية متنوعة .. كما يوجد ببهو الاستقبال جلسات وكوفي وتقدم القهوة العربية مع التمر كضيافة .. يعيب الفندق صغر المطعم ومحدودية الجلسات فيه رغم تميز قوائم الطعام لديهم .. طبعاً الأسعار مرتفعة نوعاً ما كبقية الفنادق المحيطة بالحرم


A S.M
20th April 2019. Source: Google
5

Excellent.
Good: Excellent location. Exceptionally clean. Very friendly staff ( Muhammad Irfan from Guest services) and cleaner Handri very helpful.
Bad: Nothing to mention


Dr United Kingdom
20th April 2019. Source: Booking.com
4.4

قريب الحرم وجيد جدا
الإيجابيات ٠ قريب المسجد الحرام ٠طاقم ممتاز وودود ٠نظافة . .مرافق جيدة . هدؤ السلبيات: ٠ دورة مياه ضيقة جدا.


Salim (Couple) Oman
19th April 2019. Source: Agoda
4.8

It was very nice to stay in this property.
Good: Location was very convenient for me and my family


Muhammad United Arab Emirates
19th April 2019. Source: Booking.com
5

فندق رائع وتعامل جميل من موظف الاستقبال صالح
الفندق ممتاز نظيف وقريب من الحرم وتعامل موظف الاستقبال الأخ صالح كان رائع وودود وقام بتعديل الحجز الى غرفة ٣ أسرة بنفس قيمة الحجز ، له كل الشكر والتقدير


Naji (Group) Saudi Arabia
19th April 2019. Source: Agoda
5

Excellent service, great location. Just five minutes walk to enter the mosque. The morning buffet was delicious! Highly recommended! Can't find fault at all.


Yue Hwang
19th April 2019. Source: Google
5

Bilik sgt selesa dan hidangan makanan yg menyelerakan 👍


Kimtaegucci
19th April 2019. Source: Google
3.35

Pleasant

Bad: We asked to extend the check out time but they refused although we were ready to pay. We had to sit in the lobby for 4 hours due to this.


Che United Arab Emirates
19th April 2019. Source: Booking.com
5

Thanks alot
Good: It was a nice Stay, clean , easy access , friendly Staff as well we can say inside Al-Haram. بصراحه كانت إقامة ممتازه بالإضافه إلى النظافة وسهل الدخول والخروج وكانوا الموظفين فعلا محترمين وخدمة سريعة وأبضا الفندق يعتبر في ساحة الحرم.


Mahdi Saudi Arabia
18th April 2019. Source: Booking.com
4.6

Awesome
Good: كل شي من حسن تعامل الاستقبال و نظافه و فطور
Bad: لا شي


Majed Saudi Arabia
18th April 2019. Source: Booking.com
4.6

Very happy to stay at this hotel and I will definitely repeat this experience.
Good: To be honest, the location is very close to the holy mosque and 5 minutes from the squares and also the hotel's elevators are connected to the towers and other hotels which means that when you go down there are floors with restaurants, services and shopping.
Bad: Nothing. Everything was great!


Fmj Saudi Arabia
18th April 2019. Source: Booking.com
5

It's great enough to live across from the Kaba


aimanelm
18th April 2019. Source: Google
5

افضل فندق في الابراج بسببنا نحن حراس الامن ❤️ .


Sultan Sturridge
18th April 2019. Source: Google

Excellent
Excellent location. Very friendly and cooperative staff. Specially Muhammad Irfan from guest services and cleaner Handari. The valet parking was reasonably priced as compared to other hotels nearby. Would definitely stay again.


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Muhammad Nasir (Family), United Kingdom
20th April 2019

رحلة جميلة لا تنسى أتمنى الرجوع مرة أخرى دائما بصراحة خدمة راقية و طاقم الإدارة متميز ألف شكر من اعماق القلب .... أخوكم
رحلة جميلة لا تنسى أتمنى الرجوع مرة أخرى دائما بصراحة خدمة راقية و طاقم الإدارة متميز ألف شكر من اعماق القلب ومن صميم القلب أخوكم فهد عبد العزيز دددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددددد


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Fahad Abdul Aziz Ahmad Albu Saif (Solo), Saudi Arabia
19th April 2019

الموقع ممتاز
الموقع ممتاز لزيارة الحرم المكي برجاء الاهتمام بالصيانة على الشكل الجيد الخدمة اجماليا جيدة جدا افراد الاستقبال والخدمة يقدومن خدمة جيدة الموقع ممتاز لزيارة الحرم المكي برجاء الاهتمام بالصيانة على الشكل الجيد الخدمة اجماليا جيدة جدا افراد الاستقبال والخدمة يقدومن خدمة جيدة


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USAMA ELSEIDY (Solo), Egypt
18th April 2019

Had Umrah and stayed in Rotana
Strategic location and pleasant accommodation. Looking forward to return and spend more times in Rotana. Overall is a good place to stay with family or couples for all reasons. Have fun and enjoy your trip.


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NORAFANDI MOKHTAR (Couple), Indonesia
18th April 2019

Felt like home
The hotel service is excellent. Breakfast includes dishes for all visitors from different parts of the world. Really liked the Pakistani style paratha. The restaurant staff was efficient and very responsive.


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Asghar shoaib (Family), Pakistan
17th April 2019

Very nice
Very nice, clean. Good location. Friendly staff. The laundry is overpriced but other than that a very nice relaxed and family accommodating atmosphere. Naba at reception was very helpful. Very enjoyable experience.


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Abdullah hassan salloo (Family), United Kingdom
17th April 2019

very wram
very excellent and manage hotel all things were v well .good location very close very excellent and manage hotel all things were v well .good location very close very excellent and manage hotel all things were v well .good location very close


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Waseem Ullah (Family), Pakistan
16th April 2019

Stay Marwa Rotana
.,................................................................................................................................................ ..................... ......... .... .................


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Zubair Ahmad (Family), Pakistan
15th April 2019

Best place best people welcoming staff very close to the haram every ready on your plate
Best place best people welcoming staff very close to the haram every ready on your plate Never had a chance to complain Alhumdulillah was given early check in without any hassle and most amazing was the staff always smiling and welcoming


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Ilyas Maljee (Family), United Kingdom
15th April 2019

Excellent
Excellent, clean, lovely view and location. Hanif and mauzzam were very helpful when cleaning my room with 4 kids mess. Hoovered and did it very politely without any attitude etc. Breakfast was great. Would definitely go there again


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Ryana Awan (Family), United Kingdom
14th April 2019

Family umroh experience with perfect hotel
Family umroh experience with 3 kids was perfect, location very close to haram, all service from hotel was fast, the choice of breakfast also good, and cleanlines also perfect. With 4 bed still have some space. Perfect.


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Widodo Hadid Nugroho (Family), Indonesia
12th April 2019

Wonderful service, close to Haram
Wonderful service. Close to haram. Excellent environment. Restaurants available with international cusines. Big shopping market at lower levels. All options available when it comes to market or food outside.


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Muhammad Pervaiz Moiz (Family), Pakistan
10th April 2019

Short visit to Makkah
A very convenient place to stay, excellent location to drop from Car and take ride at all time to any location. Staff are very helpful and have good knowledge of the area. I had issue to take ride to airport as the car I had arranged did not show up in time, They help me arrange a ride with the least of the problem.


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Khalid Saeed Khan (Solo), Pakistan
9th April 2019

تجربة جيدة
مكان مناسب وقريب من كل الخدمات .. الاطلالة كانت جزئية على الكعبة النظافة والافطار لا بأس بهما تسجيل الدخول كان متأخر بعض الخروج كانت هناك مرونه وتعاون من الموظفين السلبية : عدم تلبية بعض الطلبات وتجاهلها


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Faris Al khashrami (Couple), Saudi Arabia
8th April 2019

تقييم
فندق ممتاز جدا جدا جدا وفى كل زيارة أدعوا جميع الاصدقاء والاحباب لهذا الفندق العظيم من حسن الاستقبال وغرفة النظيفة على مدار 24 ساعة والموقع المميز والاستجابة السريعة عند الطلب دون تقصير ومع الابتسامة العريضة فى الاستقبال والمغادرة شكرا جزيلا لكم جميعا


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Essam Al Attar (Solo), Egypt
7th April 2019
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