Great location! There's a pedestrian bridge right in front of the hotel to easily cross the road and stroll the famous Dubai Creek. Amenities and accommodation have all the trimmings of a 5-star hotel, with the signature Rotana comfortable beddings.
Reviewed by GV A a TripAdvisor traveler 20th July 2019
"Excellent facility and well managed"
Loved the entire experience at this property. The staff was professional. The room were well equipped. and they ensure it was child friendly. My family enjoyed the stay. Their location is also very good to the key areas of Dubai attractions. And not a crowded place at all. Grocery and restaurants are conveniently located.
Reviewed by Reediffmail a TripAdvisor traveler United Arab Emirates 17th July 2019
My stay was wonderful. I enjoyed every single minute of it. I will define recommend this hotel to my friends and family. I my self would like to stay here again in the future. However if the price was to go up I would have to think twice.
Reviewed by Ordain M a TripAdvisor traveler 3rd July 2019
Everything was almost perfect if not, From check-in to check-out, the atmosphere of relaxation was there, really enjoyed our stay.
All staff members were very courteous and accomodating to our needs.
Thank you so much!!!
Reviewed by Trail a TripAdvisor traveler 18th June 2019
"5 stars hotel indeed"
Amazing stay.. best hotel and hotel apartments chain ever. 5 star services and all staff are kind and very helpful, breakfast was amazing too.. we got room upgrade too and we couldn't ask for morr. Thank you
Reviewed by Anas D a TripAdvisor traveler 15th June 2019
"Beautiful rooms in very good location in Deira"
I adored my stay at Al Bandar Arjaan by Rotana-Creek. We got the classic one bedroom room. It was bigger than what we expected it to be. There's a small kitchen, dining area and living room along with the massive bed room. Love that there are 2 toilets too. Separate shower room and bath tub. We requested a couple of additional supplies like shaving kits and dental kits during our stay and it was provided by housekeeping immediately. Rooms were cleaned well everyday. Staff were always attentive and smile-y. It was such a lovely stay. Would definitely book again should we find ourselves in Dubai next time.
Reviewed by Eba May D a TripAdvisor traveler 9th June 2019
"Great location and good value"
If you are looking for a serviced apartment that caters for both the business traveller and those on holiday. Look no further this is a great value property in a convenient location with super friendly and helpful staff.
Reviewed by Camper a TripAdvisor traveler 5th June 2019
"1000 Dirhams Deposit - Bare this in mind"
On checking-in I was notified we were required to provide 1000 Dirhams in cash as a deposit. As we are travellers we only partially converted our money so had only 1000 on us. This was ridiculous as we had made it clear prior to our arrival we have paid in FULL via a bank transfer link. Therefore I was not expecting to have to provide more money which we did not have on us. When I asked if this can be secured/paid on a visa debit we were told this was not possible!
(This is highly unusual as all other hotels I have stayed in had accepted this.) Throughout this exchange the receptionist was incredibly rude, unprofessional and not understanding out all!
We had to involve our local male friend to speak to the receptionist in order to use a card transaction. This receptionist had then allowed this and therefore our friend paid for us which is unacceptable as we would have done that if we had been allowed!
The fact I was staying for 27 nights really disheartened me because of how unprofessional that member of staff was, I had the belief that all staff were the same - this though was thankfully not true and was isolated to this one member.
I found the rest of my stay pleasant but minimising my interactions with this member of staff as much as possible as they continued to behaviour unprofessionally towards me and my sister.
As a side-note. Outside the hotel whenever I requested a taxi from the street I was constantly harassed to use the company car. This was very unprofessional. When I did use the company car the driver would spend the journey moaning about the distance he had to travel for the agreed price in addition to the fact I had to also direct the driver to areas using my mobile app data - these rides were relaxing at all and for this reason I would always opt for the street taxi.
Outside of these two points I had loved my experience here and will definitely return in the future!
Cleaning services were incredible and thorough!
Guest services responded to all our requests quickly and professionally!
Finally certain doormen were incredibly welcoming and friendly which was very refreshing following our check-in experience. Very professional and overall really pleasant to interact with, made my hotel experience very enjoyable, thank you!
Reviewed by Discover a TripAdvisor traveler United Kingdom 2nd June 2019
The hotel is very good situated, the employees are very friendly and helpfull.
The appartments are comfort and the view infront of the hotel is excellent.
Breakfast is also excellent with alot of variation.
Reviewed by Daydream a TripAdvisor traveler The Netherlands 14th May 2019
"A place to be"
It was value for money. Beautiful building and environment, excellent staff. An atmosphere that says welcome to home away. It was very relaxing. Would love to be back soon. I have the temptation of being locked to your hotel and never experience others. It will be difficult to break away, but would love to try.
Reviewed by Climber a TripAdvisor traveler Nigeria 10th May 2019
Exceptional Good: It’s amazing ,all things is fantastic
Bad: No thing
Abdul Bahrain 21st July 2019. Source: Booking.com
Exceptional Good: الهدوء والنظافه والسرير مريح جداً ومناسب جداً للعوائل
Bad: طاقم الطبي للاستشاره
Saud Saudi Arabia 21st July 2019. Source: Booking.com
Great Good: The room was amazing
Bad: Expensive breakfast
Motaz Sudan 20th July 2019. Source: Booking.com
شكرآ جزيلآ Good: فندق جميل طاقم العمل ودودين واكرر شكري للاستاذ إلياس ،نظافة الفندق الاستقبال الإفطار متنوع كذلك موقع الفندق
Bad: حجم المسبح صغير جدا
Fahad Saudi Arabia 20th July 2019. Source: Booking.com
Exceptional Good: كل شي في الفندق ممتاز الموظفين ممتازين والمكان نظيف والموقع ممتاز
نواف Saudi Arabia 20th July 2019. Source: Booking.com
Shabbir Hussain 19th July 2019. Source: Google
جميل Good: النظافة اليومية كانت رائعه عزل الصوت في الشقة جدا جميل ديكورات والاثاث جديد كل شيء كان رائع
Bad: تم تحصيل وديعة بمبلغ ٦٠٠ ريال تقريبا أتمنى انهم مايتاخرون في إعادتها
Mohammad Saudi Arabia 18th July 2019. Source: Booking.com
فندق مثالي Good: فخامه المكان وروعة تعامل موظفين الاستقبال وموظفين المدخل ياخذون سيارتك عند المدخل ويجيبونها لك اذا بغيت تطلع وطبعاً مجاني هذا كله وخدمة الغرف سريعة جداً فندق للعوائل لانه شقق غرفه وصاله وغرفتين وصاله
Bad: ولا شي
Mohanad Saudi Arabia 17th July 2019. Source: Booking.com
Exceptional Good: اخذت شقه من غرفه نوم ممتازه نظافه وبارده ومريحه وتتوفر فيها كل الاحتياجات والاجمل سرعه الاستجابه من الموظفين تجربتي الثانيه وان شاء الله تتكرر👍
محمد Saudi Arabia 15th July 2019. Source: Booking.com
Lovely hotel with amazing rooms and facilities Good: The studio room with kitchen and washing machine was exactly as pictured and described. Rooms serviced daily and are extremely clean. All hotel staff from concierge, reception, security and pool staff are professional and friendly. Pool has an amazing vista overlooking Al Seef and Dubai Creek. Will definitely stay here next time, highly recommend.
Linda Australia 15th July 2019. Source: Booking.com
Good Good: النظافه والرقي في التعامل من قبل الموظفين
Bad: الموقع والمسبح جداً صغير
احمد Saudi Arabia 15th July 2019. Source: Booking.com
Good Good: Food is good. Pool is lovely. Apartment is spacious and has 3 bathrooms
Bad: Take some time to response. Kids play room is small and boring.
Faisal Saudi Arabia 15th July 2019. Source: Booking.com
الموظفين متعاونين جدا وبشوشين والفندق نظيف ومرتب
Salma A 14th July 2019. Source: Google
Awesome Good: Friendly Staff and luxury Room Furnture
Bad: Location a bit far
Majed Saudi Arabia 11th July 2019. Source: Booking.com
فندق اكثر من رائع فندق جميل ومثالي لاقامة العائلات ، ولديهم خدمة صف السيارات فكنا نخرج ونعود للفندق بالسيارة بشكل سلس جدا بالاضافة الى توفر حمام سباحة ساهم باستمتاع الاطفال بالرحلة بشكل كبير ، سعر افطار البوفيه كان مرتفعا الى حد ما 130 درهم للشخص!
RRRRR Ali Al Shehi (Solo), Oman 6th July 2019
Super Stadthotel Super Hotel mit spitzen Personal und sehr gutem Frühstücksbuffet, kuzeEntfernung zum Flughafen und zur Altstadt mit Gewürz- und Goldsouk, Alle Mitarbeiter waren super freundlich und hilsbereit.
Das ganze Hotel war in einem ausgezeichneten Zustand alles top modern
RRRRR Steven Philipp (Family), Germany 3rd July 2019
Beautiful stay My stay was wonderful. I enjoyed every single minute of it. I will define recommend this hotel to my friends and family. I my self would like to stay here again in the future. However if the price was to go up I would have to think twice.
RRRRR Ordain Mapfumo (Couple), United Kingdom 3rd July 2019
أفضل فندق من أفضل الفنادق اللي سكنتها من جميع النواحي النظافة، الترتيب و المعاملة ناهيك عن جودة الأكل
One bedroom apartment premium
بوڨيه الإفطار و الغداء يشمل جميع الأصناف.
تجربة كانت جميلة جداً، وأي زيارة قادمة لن اتعنى في البحث عن فندق.
RRRRR Mohammed Al Zahrani (Solo), Saudi Arabia 30th June 2019
Très bien Mon séjour a été agréable, et je souhaiterais y retourner avec plaisir au vue de la propriété excellente de votre établissement surtout de son emplacement. J’ai déjà recommandé aux amis votre établissement en les rassurant qu’ils ne seront pas déçu.
RRRRR Kadiri Abdoul (Solo), Cameroon 25th June 2019
Good for fameliy الفندق جيد للعوائل و موقعه ممتاز و نظيف جدا و الخدمات متوفرة فيه مع افطار متنوع .يوجد لديهم شقق من غرفة و غرفتين و ثلاث مجهزة بجميع الخدمات للطبخ و الغسيل و كل شي و قريب من بعض الأماكن السياحية مثل (برواز دبي)و (دبي جلوو بارك )
RRRRR Muatasem Al Shamousi (Solo), United Arab Emirates 18th June 2019
EXCELLENT SERVICE Everything was almost perfect if not, From check-in to check-out, the atmosphere of relaxation was there, really enjoyed our stay.
All staff members were very courteous and accomodating to our needs.
Thank you so much!!!
RRRRR Hannah Ysabela Catibog (Family), Philippines 18th June 2019
RRRRR Mohammed Radwan (Solo), Saudi Arabia 17th June 2019
فخامة وراحة فخامة راحه ابتسامة من كل منسوبي الفندق خدمات سريعة نظافة عاليه موقع ممتاز سرعه في التجاوب مع اي طلب
فخامة الغرف رائعه انترنت سريع كل شي اعجبني في هذا الفندق وسوف اكرر السكن ان شاء الله فيه ونصحت كل من اعرف بهذا الفندق
RRRRR Ahmed Al Eid (Solo), Saudi Arabia 16th June 2019
5 stars hotel indeed Amazing stay.. best hotel and hotel apartments chain ever. 5 star services and all staff are kind and very helpful, breakfast was amazing too.. we got room upgrade too and we couldn't ask for morr. Thank you
RRRRR Anas Domyati (Couple), Syria 16th June 2019
فندق بسيط ومميز فندق بسيط ومميز والموظفين فيه متميزون فندق بسيط ومميز ونظيف وايضا مناسب للرحلات العائلية وموقعه ممتاز لقربه من وسائل النقل العامة ومن المناطق السياحيه المختلفه ...الف شكر للعاملين في الفندق من طاقم وادارة
RRRRR Mohamed Al Qawsi (Solo), Yemen 10th June 2019
Beautiful rooms in very good location in Deira I adored my stay at Al Bandar Arjaan by Rotana-Creek. We got the classic one bedroom room. It was bigger than what we expected it to be. There's a small kitchen, dining area and living room along with the massive bed room. Love that there are 2 toilets too. Separate shower room and bath tub. We requested a couple of additional supplies like shaving kits and dental kits during our stay and it was provided by housekeeping immediately. Rooms were cleaned well everyday. Staff were always attentive and smile-y. It was such a lovely stay. Would definitely book again should we find ourselves in Dubai next time.
RRRRR Eba May Desabelle (Couple), Philippines 10th June 2019
تجربة ولا اروع الفندق ممتاز اعجبني والخدمة ممتازة موقع الفندق حيوي ورائع او شي الجميع بالنزول عاليه الفندق ممتاز اول مرة ازورة اعجبني الصراحة الاطفال أحبوا المكان الفندق راقي خدمات ممتازة حبيت مجموعة روتانا وان شاء الله اكرر الزيارة اشكر طاقم الفندق بالكامل على الترحيب والحفاوة واخص بالشكر الجزيل الأستاذ مينا على الترحيب والمساعدة الكاملة في اعطائي كامل المعلومات والبيانات اللازمة وايضا الاستاذ موسى في بوابة الفندق الترحيب وخفة الظل وايضا الاستاذ محمد على مساعدتي في التسجيل
RRRRR Khalid Mohammed (Solo), Egypt 9th June 2019
امكانيات جيدة الرجاء محاولة استعمالها جيدا مزيد من التوفيق و الازدهار ..........................................................................................................................................................................................
RRRRR Taoufik Mourant (Solo), Morocco 9th June 2019
Great location and good value If you are looking for a serviced apartment that caters for both the business traveller and those on holiday. Look no further this is a great value property in a convenient location with super friendly and helpful staff.
RRRRR Clive Evans (Business), United Kingdom 5th June 2019